Frequently Asked Questions
We want to make sure you have answers to all of your questions.
General
What are your Administrative hours of operation?
We are open Monday - Thursday 8:00 am to 4:30 pm and Friday 8:00 am to 3:30 pm, closed Statutory Holidays.
How do I register for courses available at the training center?
You must be logged into your account and meet the eligibility requirements to register for courses. Go to the Course Calendar, click on the course you want to register in then click register.
What time do the courses start at the Electrical Industry Training Centre?
All training courses begin at 8:00 AM and finish at 4:30 PM
When should I apply for Tuition Financial Assistance?
Tuition Assistance can be applied for upon completion of Apprenticeship training. Applicants must have completed the required Supplementary Training for the year applying for.
Why can’t I register for training through the calendar?
Ensure you are logged into your member account. If you are unable to register for EITCA training courses, you may not be eligible for training benefits. See Training Eligibility Requirements. If you have no-showed for an in-class course, your account may be disabled. Contact a Training Administrator.
I added myself to a course Wait List, how does it work?
When courses fill, a Wait List option becomes available. Adding yourself to a Wait List does not guarantee registration in a course. If a spot becomes available, a computer-generated email is sent to everyone on the Wait List at the same time, the first member to respond and register through the link in the email, takes the seat.
How does the Stand-by process work?
- Upon arrival at the Training Centre, find the designated classroom for your course listed on the whiteboard in the front entrance
- Go to that classroom and inform the Instructor that you are a Stand-by* on the waitlist
- The instructor will locate your name on the waitlist
- Wait outside the classroom door and the Instructor will inform you if a seat becomes available
- If there are multiple Stand-by’s for the same course and a seat or seats become available, you will be taken in order of arrival (first come, first served)
Please Note:
- You must be on the waitlist to be accepted as a stand-by
- Waitlist do not carry forward, each course occurrence has its own stand-by list
* A stand-by is an eligible member who has added themselves to a waitlist for a specific course
What is MIGS (Member in Good Standing)?
To be considered a member in good standing, you must be up to date with IBEW 424 membership dues or with no more than 3 months in arrears.
Reimbursements
PRIOR APPROVAL IS REQUIRED FOR REIMBURSEMENTS. Please contact EITCA Training Administration to confirm approved training and eligibility.
How do I become eligible for Education Benefits?
Education Benefits are different and separate from IBEW 424 Union Dues and EBFA Benefits.
When should I apply for a Reimbursement?
Financial Assistance must be applied for upon completion of each course. Please ensure you contact the Training Centre prior to registering to ensure you meet eligibility requirements and that the training/course and training provider are approved. You must submit within 6 months of completion. If past 6 months, contact a Training Administrator for more information.
How do I apply for a Reimbursement?
All Reimbursements must be completed on-line. The Training Centres have iPads available for use if required.
Which trade Apprenticeships qualify for reimbursement through Other Apprentice Tuition Assistance?
- Power Systems
- Utility Lineman
- Instrumentation Technician
- Welding
- Boom Truck
- Millwright
Why can’t I see the Reimbursement form fields?
- Ensure you are logged into your member account. If you are unable to see the form fields, you may not be eligible for training benefits. See Training Eligibility Requirements
- Make sure you are using a supported browser: Firefox (best) or Chrome
Which outside training courses are approved for reimbursement for eligible members?
- Backhoe
- Better Supervision
- Bobcat
- BSO
- Code Upgrade
- Confined Space
- CWB Practice Time
- CWB Test
- Elevated Work Platform
- Fall Protection
- Fibre Optics
- Fire Alarm
- Fire Alarm Pin
- Fire Watch
- First Aid (must be Level C with AED)
- Forklift
- H2S Alive
- ICCS Exam
- LSE (Leadership for Safety Excellence)
- Rope Access (Level 1 IRATA)
- Skid Steer
- Telehandler
- Trencher
- Wheel Loader
- Zoom Boom
Other courses/training may qualify, contact a Training Administrator.
Who are the Approved Training Providers?
When in doubt, contact a Training Administrator.
When will I receive a cheque after submitting a reimbursement?
Each reimbursement is reviewed by a Training Administrator once received through the online submission form. If approved, reimbursements are forwarded to EBFA for cheque processing.
Please allow 2-3 weeks for your cheque to arrive in the mail. If you prefer to have your cheque held for pick-up, contact a Training Administrator upon completion of your reimbursement submission.
